Terms of Service

Last Updated: September 30, 2025

Welcome to Rentfy. These Terms of Service ("Terms") govern your access to and use of our rental platform, website, and services. By accessing or using Rentfy, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account, accessing, or using Rentfy, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use our services.

2. Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts to use our services. By using Rentfy, you represent and warrant that you meet these requirements.

3. Account Registration

To use certain features, you must create an account. You agree to:

Provide accurate, current, and complete information
Maintain and update your information to keep it accurate
Maintain the security of your password and account
Accept responsibility for all activities under your account
Notify us immediately of any unauthorized use

4. User Responsibilities

As a user of Rentfy, you agree to:

Provide truthful and accurate information in all listings and communications
Comply with all applicable local, provincial, and federal laws
Not use the platform for any illegal or unauthorized purpose
Not interfere with or disrupt the platform or servers
Not use automated systems to access the platform
Respect the intellectual property rights of others
Not harass, abuse, or harm other users
Not post false, misleading, or fraudulent content

5. Listing Properties

If you list a property on Rentfy, you agree to:

Have the legal right to rent the property
Provide accurate property descriptions and photos
Disclose all material facts about the property
Set fair and accurate pricing
Respond to inquiries in a timely manner
Comply with all applicable landlord-tenant laws
Maintain proper insurance coverage

6. Fees and Payments

Rentfy operates on a membership model with the following tiers:

Free: Basic listing features
Basic ($19.99/month): Enhanced features
Premium ($49.99/month): Advanced features and priority support
Enterprise ($149.99/month): Full suite of professional tools

All fees are non-refundable unless otherwise stated. We reserve the right to change our pricing with 30 days notice.

7. Prohibited Conduct

You may not:

Discriminate against any person based on protected characteristics
Post content that is defamatory, obscene, or offensive
Engage in fraudulent or deceptive practices
Collect or harvest user information without consent
Transmit viruses or malicious code
Attempt to gain unauthorized access to our systems
Use the platform for commercial solicitation unrelated to rentals
Create multiple accounts to circumvent restrictions

8. Intellectual Property

All content on Rentfy, including text, graphics, logos, images, and software, is the property of Rentfy or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content without our prior written permission.

9. Third-Party Services

Our platform may integrate with third-party services (payment processors, mapping services, etc.). Your use of these services is subject to their respective terms and conditions. We are not responsible for the actions or policies of third-party providers.

10. Disclaimers

Rentfy is provided "as is" and "as available" without warranties of any kind. We disclaim all warranties, including:

Merchantability and fitness for a particular purpose
Non-infringement of third-party rights
Accuracy, completeness, or reliability of content
Uninterrupted or error-free service
Security of data transmission

We do not guarantee that listings are accurate or that transactions will be completed successfully.

11. Limitation of Liability

To the maximum extent permitted by law, Rentfy and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or other intangible losses arising from your use of our services. Our total liability shall not exceed the amount you paid to us in the past 12 months.

12. Indemnification

You agree to indemnify, defend, and hold harmless Rentfy and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your use of the platform, your violation of these Terms, or your violation of any rights of another party.

13. Dispute Resolution

Any disputes arising from these Terms or your use of Rentfy shall be resolved through:

Good faith negotiations between the parties
Mediation, if negotiations fail
Binding arbitration in Vancouver, British Columbia
Governed by the laws of British Columbia and Canada

14. Termination

We reserve the right to suspend or terminate your account at any time for any reason, including violation of these Terms. You may terminate your account at any time by contacting us. Upon termination, your right to use the platform ceases immediately.

15. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by email or through the platform. Your continued use after such changes constitutes acceptance of the modified Terms.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

17. Contact Information

For questions about these Terms, please contact us at: Email: legal@rentfy.ca Phone: (604) 555-0100 Address: 123 Main Street, Vancouver, BC V6B 1A1, Canada

These Terms of Service constitute a legally binding agreement between you and Rentfy. Please read and understand these Terms carefully. If you have any questions, please contact us before using our services.

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